Our Services
Expert-level BDC training and coaching for sales and service — virtual or onsite, in English and French.
A customized blueprint built around your dealership's culture and market.
Programs delivered in both English and French.
In-classroom or via Zoom — built around your team.
Four Core Programs
Program 01
MOST POPULAROur most popular program — built hundreds of BDC managers and agents across every experience level.
Program 02
Focused on the inputs that drive long-term, sustainable results — with a target of a 12–15% sold closing ratio.
Program 03
10 touch-point campaigns built to generate revenue and retain guests long after the sale.
Program 04
An industry expert just a phone call away — complete peace of mind across every aspect of your BDC.
Authored the industry-leading procedure "The Process of Building a BDC."
The BDC Alchemy Approach
Needs-analysis, process audits, and interviews to reveal the root causes — not just the symptoms.
A training roadmap built around your goals, your team, and your market.
Hands-on coaching — onsite or virtual, English or French — built for sustainable results.
Connect with Shawn — he'll point you to the right starting place.
