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BDC Growth Expert
& Elite BDC Coach
BDC Alchemy specializes in aligning the BDC objectives with the service and sales departments in the dealership. We certainly have the knowledge to help your BDC get to the next level. « We help you thrive, not survive« – Shawn Armorer
BDC Growth Expert
& Elite BDC Coach
BDC Alchemy specializes in aligning the BDC objectives with the service and sales departments in the dealership.
Shawn Armorer has committed his career work to building automotive BDC departments that function like a well-oiled machine. As a seasoned BDC pioneer with an automotive career spanning over 2 decades, he has also held positions including Service Manager, BDC Director & Customer Service Manager for some of Canada’s largest dealer groups. His understanding of building cultures within organizations is the result of being a master at his craft – someone who knows exactly what it takes to make a BDC sing and generate millions of dollars in revenue.
Shawn Armorer has committed his career work to building automotive BDC departments that function like a well-oiled machine. As a seasoned BDC pioneer with an automotive career spanning over 2 decades, he has also held positions including Service Manager, BDC Director & Customer Service Manager for some of Canada’s largest dealer groups. His understanding of building cultures within organizations is the result of being a master at his craft – someone who knows exactly what it takes to make a BDC sing and generate millions of dollars in revenue.
BDC Alchemy assists automotive dealerships in architecting a revenue generating BDC. By surgically dialing into your BDC, we strategically align the BDC department with the sales & service departments in order to achieve sustainable business growth.
Through years of trial and error, coaching, reporting and developing best practices, I have created the Business Development System (BDS). I have since successfully created sustainable BDC revenue for some of North America’s largest dealer groups.
BDC Alchemy is very much about exploring the unknown. We cover 4 main arteries, Internet Department, BDC Service, BDC Elite Coaching & BDC Consulting. By utilizing the Business Development System (BDS) it aligns the use of CRM data, emotional intelligence coaching and business analytics to articulate sustainable business strategies.
One thing rings true, your BDC can not just exist. It requires daily attention to ensure you are getting the most of your BDC employees.
BDC Alchemy assists automotive dealerships in architecting a revenue generating BDC. By surgically dialing into your BDC, we strategically align the BDC department with the sales & service departments in order to achieve sustainable business growth.
Through years of trial and error, coaching, reporting and developing best practices, I have created the Business Development System (BDS). I have since successfully created sustainable BDC revenue for some of North America’s largest dealer groups.
BDC Alchemy is very much about exploring the unknown. We cover 4 main arteries, Internet Department, BDC Service, BDC Elite Coaching & BDC Consulting. By utilizing the Business Development System (BDS) it aligns the use of CRM data, emotional intelligence coaching and business analytics to articulate sustainable business strategies.
One thing rings true, your BDC can not just exist. It requires daily attention to ensure you are getting the most of your BDC employees.
The areas that we cover in this segment and not limited to are: BDC Alignment, Strategic Planning, Data Analytics, Restructuring, Professional Guidance, BDC Audit, Growth Mindset, Accountability Training
The areas that we cover in this segment and not limited to are: Coaching and Leadership Techniques, Process Improvement, Scripting, Daily Work Flow, Marketing Channel, Surgical Reporting.
The areas that we cover in this segment and not limited to are: Creating Revenue Generating Activities, Customer Retention & Loyalty, CSI Processes, Shop Loading, Phone Skills, Appointment Setting
The areas that we cover in this segment and not limited to are: Coaching and Leadership Techniques, Effective Communication, Emotional Intelligence, Time Management, Strategic Thinking, Problem Solving
The areas that we cover in this segment and not limited to are: BDC Alignment, Strategic Planning, Data Analytics, Restructuring, Professional Guidance, BDC Audit, Growth Mindset, Accountability Training
The areas that we cover in this segment and not limited to are: Coaching and leadership techniques, Process Improvement, Scripting, Daily Work Flow, Marketing Channel, Surgical Reporting.
The areas that we cover this segment and not limited to are: Creating Revenue Generating Activities, Customer Retention & Loyalty, CSI processes, Shop Loading, Phone Skills, Appointment Setting
The areas that we cover in this segment and not limited to are: Coaching and leadership techniques, Effective Communication, Emotional Intelligence, Time Management, Strategic thinking, problem solving and motivation.
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